MTN - Such Disappointing Service - Why!?!?!

On May 1st I received a sms indicating that I have exceeded my data and reached my limit for the month, therefore my calls were suspended and I had no data. The amount was almost double my contract amount. From the 1st to May 5th I tried calling MTN on 808 repeatedly. Every call (rang for 30min minimum) led to the call being dropped and therefore no action taken. I managed to find the swtchboard number on the 5th (I waitied again for about 30min), before Bikeledi Thupudi answered - very responsive, helpful and advised that she will convey the message. That evening I received a follow-up call and confirmation that MTN had over billed me and that I will be credited in 10days. On the 5th I was also reassured that the suspension will be removed - which it was. <br> I still have not received the credit or data. I usually receive my minutes and data on the 14th of each month. But I still do not have any data.<br> <br> This is inconvenient, frustrating service. I have tried the 808 number again, everyday, without any assistance. This is the worse service I have received from MTN. Very disappointing. I have been a customer of MTN for many years.<br> <br> Ref ***