Mtn - Such a shame

Hi. For the last 3 months I have been having continuous problems with MTN and their staff with inabilities to follow orders. From September I’ve been phoning asking to change the date to when my account can be paid due to me starting a new job. All I asked was to be given a further notice until the 10th because I get paid on the 7th, since then, my account has been debited twice in a month(I’m a cash paying customer), got my service suspended 4 times in 3 months and had to call into the call Centre with people who really don’t give a hoot about doing their jobs at all. I’m sick and tired of calling into customer care to keep changing the date or asking them to reverse the debit to a cash payment and for them to please unsuspend my account because it’s nerve wrecking and annoying. I’ve been on the phone with mtn for the last 2 hours trying to unlock my account and I’ve been listening to this sickening music that makes you want to smash your phone against the wall, 23 minutes the first at 18 minutes the second time around? I want this fixed ASAP. I’m absolutely furious at the moment because I need my phone to call out when I’m on the road and this is the **** that I need to be experiencing on a Monday? If the next person who calls me does not sort what needs to be sorted out, I will cancel both of my damn contracts with mtn and move over to another service provider who’ll help and be of help to their customers.