MTN Subscriptions ..... its a ****

After so many calls to the Call Centre, MTN keeps on subscribing me to the content services which i have never requested. When i dial *141*5# or *156# to cancel them, the next day they keep on subscribing me. Meaning i have to unsubscribe every day but it doesn't help since the subscription money for that day will have been deducted.

I have tried to call the MTN 808 customer service line but they gave me a number ********** ( which never get answered) to call so that i instruct them not to keep on subscribing me to their content services anymore. To me as an MTN customer it does not make any sense since i do believe that MTN can not allow a third party to just do what he pleases with us their so-called valued customers ( unless if they get a percentage of the proceeds ).

Being a loyal MTN customer ( having entered three contracts with them along the way), I have decided that i am not going to renew my contract with MTN when my current contract ends in August and also in the meantime i am going to change my primary number to another service provider.

At this point in time i would not advice anyone to subscribe to MTN if they value their peace of mind and to avoid unnecessary stress and to protect their money from being looted by these so called MTN third party parties.

To all those customers who used to be proud MTN customers like myself...all i can say is " MTN - Akusafani ".