mtn subscription s

Got a message from MTN to subscribe for Christmas caller tune for 5 days and then after 5 days I got another one to say they were going to to renew and I must reply cancel to opt out to cancel and I rep**** Cancel then 30 min later I received another one to say I must cancel or they will automatically renew I then rep**** again, now today I received another one to say I must reply to cancel again I got irritated but rep**** coz I don't want another caller tune. 5 min later I received another one and then I called MTN because it was too much, I asked the consultant what was going on and she gave me a number to dial to unsubscribe but I only subscribed once and now I have to cancel 10 times. I told the consultant at the callcenter that their service is bad and that I'll port to another network and she told me that it's actuall up to me, \MTN must fall""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;380040;748319;5;2;0;1;0;0;2;15/12/29 8:19;289;NULL;15/12/29 5:25;15/12/29 3:30;Refund not paid back yet;8,31E+12;;***;I booked a round of golf at killarney for 17 December then cancelled and booked for the 18th. Both bookings were debited from my account on the 16th and I still havent received the refund for the round that I cancelled. When will this be paid back to me?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;703956;28;1;2;0;1;0;0;2;15/12/31 11:46;289;NULL;15/12/31 8:52;15/12/31 6:57;DOUBLE DEBIT ORDER ;7,80E+12;finance ;***;15 DEC ABSA DEDUCTED MONEY FROM ACCOUNT AND AGIN ON THE 29 DEC, I NEED TO KNOIW WHY. 31 DEC I CALLED THEM MORE THAN SIX TIMES WITH NO LUCK, I WAS TRANSFERED TO A WRONG DEPT MORE THAN 3 TIMES. THEY EVEN GAVE ME THE WRONG DIRECT NUMBER.<br> <br> <br> CAN I BE CONTACTED...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;435143;700685;38;2;0;1;0;0;2;16/01/05 12:56;289;NULL;16/01/05 9:25;16/01/05 8:07;MWEB- Shocking non existent service. A/c ***6;5,10E+12;Derek Hershaw & Ettiene Cloete;***;Internet service was down so contacted MWEB on Monday 4 January 2016 and waited 25 minutes for answer.<br> <br> Was promised a reply and by next morning with no answer phoned again, again waited 20 minutes for first response and transferred to different department, they transferred me back after taking a further 20 minutes to answer.<br> <br> The transfer back was hung up by them after holding a further fifteen minutes.<br> <br> Phoned another Customer (Dis)Service number and spoke to a Brenda Ngeta who had a serious attitude problem and refused to escalate my call.<br> <br> Management is totally unapproachable and therefore can claim it is unaccountable!<br> <br> Will look for another service provider.!!!!<br> <br> Kim Hutchins;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937114;757401;9;5;0;1;0;0;5;16/01/07 11:12;289;NULL;16/01/07 8:07;16/01/07 6:23;Excellent Service!;8,40E+12;Cheunei Swartz;***;So i have been on many sites this past 4 days looking at various Medical aid schemes and what options they have available, Cheunei was FANTASTIC, i was barely on the Essential Med site a full minute and there she was (Chat pop-up screen in the corner) offering me assistance if I need it. Of course instead of taking all the time to find what I need, I answered 2 simple questions and she had the right plan for me at the right price.She immediately sent me the an email consisting of plan benefits, i took a day to think it over and look around some more and it was simple, I chose Essential Med.Every other site i visited with the chat option, either ignored any messages I was sending through or kept transferring me to another chatbox!<br> Cheunei knows her products, she is fast and Essential Med is absolutely lucky to have her as a team member. Thanx Cheunei!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937150;893260;16;2;0;1;0;0;2;16/01/10 12:05;289;NULL;16/01/07 9:07;16/01/07 7:16;Mtn has been deducting money from my airtime;8,41E+12;;***;For a period of time now, Mtn has been deducting R1 or more daily on my airtime. I use prepaid and I am using Blackberry Internet Service for Internet and social media BUT I am charged extra for Internet daily. I called them several times and their customer care and technical team says they don't know why is it happening. The amount they deducted amounts to more than R40 in airtime.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;290671;167;23;2;0;1;0;0;2;16/01/07 12:54;289;NULL;16/01/07 9:56;16/01/07 8:05;ADT are rude and useless;not required;Tadi leaoa;***;ADT installed our alarm system. They then came back numerous times to fix what they originally installed. Their technician then accidentally put his foot through the ceiling which took them 6 months to fix. Over December our alarm went off on the hour every hour but they refused to send out a technician to investigate the problem. Based on their poor service I have now moved security companies. I just called to cancel my contract with ADT and again was disappointed by the terrible attitude their staff had to me, their customer.<br> <br> I will never recommend ADT Security to anybody!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937196;793962;16;2;0;1;0;0;2;16/01/07 12:56;289;NULL;16/01/07 9:13;16/01/07 8:07;Billed for wifi but No router delivered as agreed.;***;;***;I took out a LTE wifi contract for 5GB per month at the beginning of December 2015 , at the Telkom kiosk in Gateway shopping mall. After sending documents to the promotions company website [Email Removed] I received a call from Telkom on the 17 th of December to say my contract has been approved and my device will be delivered by the 21st as the couriers may need a few days to process the order on their side. To date no device has been received and I have no further contact with the lady from Telkom or the courier company. I then went to the Telkom store at Overport City, The Atrium. The consultant Atish tried his level best with all Telkom call centers including the back office and not a single Telkom call center or back office staff member could assist him. One agent said that I need to prove that I did not receive the device...Hello why would I be sitting at a Telkom store querying the device if I received it!!!! Another agent was adamant that I return to the kiosk at Gateway and when Atish from Telkom Overport told her that the kiosk is no longer there she still insisted I go back. Needless to say I walked out of the Telkom store with no resolution to my issue.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937788;704391;9;5;0;1;0;0;5;16/01/08 16:29;289;NULL;16/01/08 13:32;16/01/08 11:40;EXCELLENT SERVICE;6,61E+11;;***;POLICY WAS ADJUSTED & HELP GIVEN TO EXPLAIN FINER DETAILS;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;783439;722407;6;2;0;1;0;0;2;16/01/11 13:24;289;NULL;16/01/11 10:33;16/01/11 8:35;Account not cleared with the credit bureau;8,30E+12;;***;Hi<br> <br> I paid up my Finchoice account that was handed over to VVM but my account is not cleared with the credit bureau. This makes me look bad whenever I need to apply for credit and I need my name to be cleared<br> <br> Regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939659;883628;22;2;0;0;0;0;2;16/01/18 11:29;289;NULL;16/01/14 8:23;16/01/14 6:40;Worst service ever;5,51E+12;Gems;***;I have app**** in March 2014 for medical aid as per instruction from my employer said Gems is the better medical aid currently I resigned from medshield, to my disappointment I'm still out of a medical aid after several attempts I still have no medical Aid and I hate the fact that I have to phone beg and plea for assistance.<br> I've sent lots of emails to find out what the problem is. Then I'm being told that its the affidavit from my grandchild then its banking details. I've been told they would look into the matter yet to no regret no response. I've resubmitted without my grandchild being an independent and I regret to say I'm disappointed in the poor service of gems and its compulsory for me to have it because I have to get an operation soon<br> Please tell me what to do or where to turn to ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858538;380;1;2;0;1;0;0;2;16/01/18 14:30;289;NULL;16/01/18 11:25;16/01/18 9:41;Pathetic service;***;Innocent Mthimi;***;This is now unacceptable!!! I have been receiving calls from Standard bank Bluebean department over a credit card that does not even belong to me. I have explained to every call center agent to remove my details as the person they looking for is not me. Every single day I am contacted and this is ridiculous. I have a business to run and I do not appreciate getting calls that has nothing to do me. I have made numerous calls, I have spoken to the supervisor, manager and I still get calls EVERY SINGLE DAY. I waste my time making calls and being kept on HOLD FOR LONGER THAN 10 min. The service I have received is shocking not to mention PATHETIC. I am glad I do not bank with standard bank, the service is shocking. The contact number being used is ***. I will not tolerate this anymore and if this is not resolved today, I will take it further!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;227064;893260;16;2;0;1;0;0;2;16/01/20 15:48;289;NULL;16/01/20 12:54;16/01/20 10:59;Migration to PrePaid takes ages!;7,70E+12;S Nvakali;***;On 3 attempts I have tried migrating to prepaid as my contract has expired. It takes days or weeks for someone to get back. In the latest telephone conversation (***) I was promised to receive an sms within 12-24 hours that will migrate my number to pre-paid. Of course, this has not happened. What MTN wants is imply another billing month. <br> <br> I WANT MY NUMBER MIGRATED TO PRE-PAID NOW AND REIMBURSED THE MONEY YOU WILL TAKE FOR ANTHER BILLING MONTH. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;942143;893260;16;2;0;1;0;0;2;16/01/21 10:13;289;NULL;15/12/22 11:21;16/01/21 5:24;Data Migration;5,90E+12;Corne;***;In December I requested a data migration package from 3gb to 10gb sounds simple on the contrary no, after numerous requests, even to Webchat, Simon Ncenya on the 7/1/2016 this still has not happen even after I was assured that the migration was approved and that the the migration would take place from the 14/01/2016, the next day I sent Corne (MTN Weskus Mall) a email informing him that the migration had not taken place and he was going to send a mail to HQ, 20/1/2016 I sent another email to Corne trying to find out why I've not move to the new package, yet. I feel that it should be Weskus Mall following up on this and not me as I mention there has been a lot of correspondence between me and MTN, all initiated by me. This is exceptionally poor customer service from MTN ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;881771;688455;22;2;0;1;0;0;2;16/01/25 13:29;289;NULL;16/01/25 10:18;16/01/25 8:40;refused to pay peadiatrician billl;***;authourisation;***;On saturday 23 January 2016 I rushed my son to the peadiatrician because my Gp was fully booked and close.<br> My son age 8 year old .his left side of his face swollen and the tears/ water was running from his eye . <br> <br> The medical was close at the time (13h00) .<br> This morning 25 th January 2016 I phoned the medical aid for a authourization number and were told I needed a referal letter that is why they won't pay the account .<br> <br> what doctor was I supposed to get it from when they are close .<br> Did I do the wrong decission to have my son treated?<br> <br> I mean I pay my medical aid on time;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;779328;787716;9;2;0;1;0;0;2;16/01/27 17:07;289;NULL;16/01/25 14:15;16/01/25 12:18;Pay your membership feed and nothing.;8,71E+12;;***;I took out platinum policie but want to use services no call back for three days they take your money but no lawyers available;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;470884;748599;22;2;0;1;0;0;2;16/01/26 11:37;289;NULL;16/01/26 8:44;16/01/26 6:48;Vouchers not valid;8,41E+12;;***;I went to Kauai this morning to redeem a voucher that is valid until the 27/01/2016. The lady told me that this voucher is not valid. I then needed to use another voucher valid until the 03/02/2016. <br> <br> What is going on Discovery? When do these vouchers actually expire? This has now happened on three occasions. It is very disappointing!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;515932;28;1;2;0;1;0;0;2;16/01/26 13:20;289;NULL;16/01/26 10:19;16/01/26 8:31;Pathetic Absa;8204;??????;;App**** for credit card 4 December 2015. Application approved electonically then nothing. Eventually after sending mail after mail one month later they phone to complete and approve. I am told card will be delivered via courier within 9 days. Day 12 i send mails, no response. I call customer care and after 50 minutes talk to an agent. No trace of my new card details. Then she says the application needs to be FICA approved and there is a backlog. NO ONE informed me about this and was never mentioned. NO ONE from Absa has phoned me for feedback or to explain. No customer service. Banking with Absa is a huge mistake people ... They are pathetic. Waiting 2 months for a credit card???? You must be joking<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;944622;793962;16;2;0;1;0;0;2;16/01/27 16:02;289;NULL;16/01/14 12:51;16/01/27 11:13;SERVICE APPALLING;*** & ***;Mushen Naidoo;*** (Mom's number);Since the 04/01/2016 I have been contacting Telkom with regards to my invoice for Dec received which had a an amount of R664 carried over from Nov which I just could not get an answer for. Eventually by the 14th I found out that it was an amount that was carried over from the Nov bill that they claim they have not received. I sent them proof of payment and followed up with several calls which resulted in me to speak in total to 8 call centre agents and a team leader, Mushen Naidoo that eventually said that he will have it sorted. My account was since suspended and an amount of R1500 was debited on 25th Jan. My account is still suspended, after several emails to Mushen Naidoo and still no progress on my enquiry. Paul Miya, 1st call centre agent promised that he will get the billing department and team leader to give me a call back, to date nothing forthcoming. Then I learned from Mushen Naidoo , team leader that the reason why the enquiry got stuck in the queue is because Paul did not send the attachments to the billing dept and kept it on his email...all the agents that I dealt with have been lying to me with a promise that I will be contacted with absolutely no progress to date..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;835622;893260;16;2;0;1;0;0;2;16/01/28 11:40;289;NULL;16/01/28 8:19;16/01/28 6:51;Whrong contract packeg given and ;8,71E+12;Chongo and her Suppervisor;***;I am still awaiting for the feedback/update of the complain that was logged on the 6/01/2016 and Mike advised that the matter has been escalated to the regional manager and it is now the 27/01/2016 and I have not heard anything from them.<br> <br> ALL I WANT IS FOR THIS CONTRACT TOBE CANCELLED AS I HAVE LONG REQUESTED FOR THAT EVEN BEFORE THEY CAN HAND IT OVER TO THE LAWYERS. I JUST WANT TO PAY FOR THEIR CELL PHONE AND GET IT DONE.<br> <br> mtn service is ridiculers, sux and pathetic, I don't believe that I have been querying 1 thing for alsomost 1 year. what a worst service I have ever had..<br> <br> Can someone tell what is exactly going on. <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;767574;28;1;2;0;0;0;0;2;16/01/28 14:07;289;NULL;16/01/28 10:58;16/01/28 9:18;ABSA helpUdrown!!;MR127108 and ***;Crystal Beernstein;***;CRYSTAL BERNSTEIN is always off sick whenever we need answers pertaining to our house that needs to be sold. you grovel and sweat to get answers from her or explanations on certain things. when she does come back to you its with one line of I WAS OFF SICK. So now that you back please answer all those questions, and gone she disappears again. The frustrating thing is that her line number does not go through yes the one written on her signature, it says wrong number. The house will be going on auction tomorrow, we had found a buyer after we complained about ABSA helpUsell services December on hello peter, now its going to fall through because Crystal is off sick again. The other thing is they are all cut from the same cloth, all of them! Where does ABSA get them is beyond me. How do you get to employ such lazy people who are forever not at work and expect to have a proper running oiled machine. Mervin Morris last year called and sold himself as the man for the job, he too disappeared into thin air. no communication whatsoever. I cannot express our frustration enough but honestly ABSA is a total flop!! Oh \get well soon Crystal\"" """