1 reviews | Active since Oct 2016

10 Oct 2016, 21:49

Mtn subscribing customers to services

<p>Mtn has subscribed me to Mtn gamer, without my concent! </p> <p>And did i not notice it my self would I be paying for services I did not ask for or give them concent to charge me for or subscribe me too! This is theft no two ways about that shame on you, you will loose loyal customers!</p>

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Replies (2)
's update11 Oct 2016, 09:46
Reviewer Update

So this morning i checked my wifes phone, and there are two subscriptions one for R7 a day and one for R5 a day this is a problem as we don't use these services and when saying this I'm a 100% sure of that and I'm wondering how long this is been going on and how many people have been and are still being ****** by MTN. And I'm calling you out!

MTN South Africa
MTN South Africa's reply11 Oct 2016, 18:01
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

We have noted that the subscription for the Android Gamer+ Daily VIP has been cancelled on 2016/10/10 at 21:02, kindly note that you can view and cancel content services by dialling *141*5#ok.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***