1 reviews | Active since Oct 2014
Mtn stuffs up again! Not a surprise
For the past2 days the signals in Herm**** has been so pathetic. I cant even call the call centre. Thats how weak it is. I have been calling almost non stop and out of about 50 calls attempted to mtn, 3 came through. Each call gets dropped. The odd time or 2 I actually spoke to an consultant,. they where useless! <br> I have been complaining for months now and ewch time some dumbass from Mtn send a pathetic attempt of an apology. saying how sorry they are for the inconvenience caused. Stuff it up your ass. I am tierd of getting the pie and nothing being done about your horrible excuse for an companies **** attitude. Does anybody there actually do anything. The only department by mtn that work is the accounts department. They will cut your line the moment you dont pay. But what happens to them for this **** service. My family and I spend a lot of money every month on our contracts and what ****es me off is that Mtn feels ***kol for the people who actually has to work to pay them so they can sit on there fat asses and just **** people off. <br> <br> I am tierd of being contacted by the so called coverage department, filling out templates to try and help them with there ****! <br>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
MTN Service Provider
REQ:***