LR
Lerato R
1 reviews | Active since Jan 2016
27 Jan 2016, 08:24
MTN STRUGGLE
i have taken my phone for repairs its now a month and they only telling me that my headset need to be replaced as they are waiting for new stock and they don't know when are they receiving the new stock
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MTN South Africa's replyOfficial
27 Jan 2016, 19:50Hello Lerato aka Lavas,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the regional management for assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the regional management for assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply27 Jan 2016, 19:50
Official
Hello Lerato aka Lavas,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the regional management for assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the regional management for assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,