SZ
Sibusisiwe Z
1 reviews | Active since Jan 2016
11 Jan 2016, 09:19
MTN Stringing Me Along
On 4/7/15 I upgraded my cellphone at MTN Musgrave Centre, I insured it for R15000@R140,I found out I was not being debited for the 1st invoice, I made MTN aware of this they advised me the premiums would be debited following month, this never happened, This went on for 3 months.On 3/11/15 I was ******&
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 Jan 2016, 09:35Hello Sibu Zungu,
Thnak you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Area Manager for assistance.
Kind Regards
Nompumelelo
REQ:***
Thnak you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Area Manager for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply13 Jan 2016, 09:35
Official
Hello Sibu Zungu,
Thnak you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Area Manager for assistance.
Kind Regards
Nompumelelo
REQ:***
Thnak you for your post. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Area Manager for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,