WG
Warren G

1 reviews | Active since Aug 2010

13 Aug 2015, 12:00

mtn STRIKES again with poor service

I HAVE BEEN A LOYAL CLIENT OF MTN FOR MANY YEARS NOW - CONSISTANTLY.<br> <br> I AM HIGHLY FRUSTRATED WITH THE LEVEL OF SERVICE RECEIVED FROM MTN.<br> THE STRIKE HAD A FINANCIAL IMPACT ON MYSELF WITH NO CARE ON MTN<br> I HAVE ALO REQUESTED NUMEROUS AMENDMENTS TO MY DETAILS WITH ZERO POSITIVE RESULTS<br> COMMUNICATION HAS BEEN DONE VIA [Email Removed]<br> I HAVE YET TO RECEIVE ANY JOY ON ANY OF MY QUERIES OR REQUESTS.<br> <br> I NEED TO ENGAGE WITH SOME1 WHO DRINKS TEA AT MTN AND NOT<br> THE PERSON WHO MAKES THE TEA.<br> <br> A CUSTOMER WHO CANT WAIT TO MOVE TO ANOTHER NETWORK

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Sept 2015, 17:03
Official
Hello WARREN G,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Thank you for your time.

Customer care ***.

I will give you feedback at the latest tomorrow

Kind Regards,

Alice van der Merwe

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