1 reviews | Active since Dec 2017
MTN strikes AGAIN!!!
I've barely got the previous incorrect billing situation sorted, when they sent me yet ANOTHER incorrect billing??? What the hell are you smoking? Do you think you can just RANDOMLY charge people wirh whatever amount you want to??? From R400 to R900? What is the othwr R500 that you charged me extra for a xmas box or something?? Yoy are *****ING from your customers! Another thing, with the first incorrect billing I request to receive a statement per EMAIL, did it happen NO! it didn't just the same sms link that you need to go to get an OTP pin and can't even print it as proof! Your service is the WORST I've ever had from anybody. Guess your Woodlands branch in Pretoria East will see me yet again!
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,