LR
Linda R
1 reviews | Active since Jun 2011
14 Jun 2015, 20:54
MTN STRIKE - NO SERVICE
On 9 June 2015 my cell phone was ****** in hospital. On 10 June 2015 I went to MTN at President Hyper to block my phone and do a Sim swap.<br> <br> I was told that it would take up to 4 hours and I should be on the air again. It is now 4 days.<br> <br> On 13/06./2015 I went to see them in person, they promised to contact me on the progress of my re-connection. STILL NOTHING.<br> <br> MTN your service sucks ! The \skeleton staff"working during the strike are not enough"
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MTN South Africa's replyOfficial
15 Jun 2015, 08:22Hello loekie,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
REQ:***
Best regards,
MTN South Africa's reply15 Jun 2015, 08:22
Official
Hello loekie,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
REQ:***
Best regards,