BP
Balaji P
1 reviews | Active since Feb 2012
02 Jul 2015, 11:51
MTN Strike
Hi, I used to use MTN prepaid previously and took a contract on 27th and till now the MTN haven't activated me on the contract. I am sitting with 0 balance, 0 sms & 0 MB data for almost 5 days. When I ask the Stoneridge MTN guys (as I got my contract from there), their side the status shows as active and they keep saying that MTN is on strike and there is no response from them, so they are contacting the regional manager to look into the issue. I am tiered of this waiting game. Is there anyone from MTN who can look into this issue to get this resolved please.<br> <br>
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MTN South Africa's replyOfficial
09 Jul 2015, 13:45Hello Balaji,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that a request has been submitted to activated and provision the number with data and sms bundles.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that a request has been submitted to activated and provision the number with data and sms bundles.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply09 Jul 2015, 13:45
Official
Hello Balaji,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that a request has been submitted to activated and provision the number with data and sms bundles.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that a request has been submitted to activated and provision the number with data and sms bundles.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,