Mtn store wonderpark horrible service
My partner and I went to mtn store in wonderpark on Friday 15/03/2019. My goodness, this store is the reason why I left mtn in the first place. Sales people there are very rude, service is horrific, jobs are half done, information they give is false. It's like we were doing them a favour by going into the store. I'm glad I left mtn never going back after that experience.
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MTN South Africa's replyOfficial
19 Mar 2019, 08:35Good day Kagiso,
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that this matter has been escalated to the Regional Management team and it will be addressed accordingly. Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that this matter has been escalated to the Regional Management team and it will be addressed accordingly. Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply19 Mar 2019, 08:35
Official
Good day Kagiso,
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that this matter has been escalated to the Regional Management team and it will be addressed accordingly. Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that this matter has been escalated to the Regional Management team and it will be addressed accordingly. Warm Regards,Zanele MazibukoComplaints Management Team