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Bre-yana Beckmann
1 reviews | Active since Sept 2019
04 Sept 2019, 12:54
MTN store in EAST Rand Mall disappointed me
The MTN in East Rand Mall highly disappointed me on my Sim swap matter. I spoke to Siphokazi and her Store manager, Jennifer, yesterday and the day before and I am still waiting for a sim swap which was suppose to be active last week already. It is highly unacceptable that i need to wait for my phone number to be activated for more than a week. They said they would contact my partner back this morning and it is already after lunch. How is it possible that service can be so poor for something so minor?
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Bre-yana Beckmann's updateReviewer Update
05 Sept 2019, 11:15Hi MTN SA, thank you for replying back. I have been with ya'll for the longest time as a prepaid customer and after my belongings and the cell phone I took out on contract was ****** I did not expect this from my service provider. Nonetheless. Thank you.
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Bre-yana Beckmann's update05 Sept 2019, 11:15
Reviewer Update
Hi MTN SA, thank you for replying back. I have been with ya'll for the longest time as a prepaid customer and after my belongings and the cell phone I took out on contract was ****** I did not expect this from my service provider. Nonetheless. Thank you.