PC
Peter C
1 reviews | Active since Dec 2009
24 Feb 2015, 07:20
MTN stopped sending tax invoices
I have a number of contracts with MIN. Recently they stopped sending TAX INVOICES. Numerous requests and complaints yield NOTHING.<br> <br> My contract for *** still yields NO TAX INVOICES. Do I cancel and transfer to Cell C. I tried MTN Active, and it is impossible.<br> <br> HELP HELP HELP
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MTN South Africa's replyOfficial
05 Mar 2015, 10:56Hello fruitbat,
We are truly sorry for the breakdown in service and for the delayed response to your post.
We have now perused your account, we see that your delivery method for receiving invoices was not correctly set up.
We will be able to resend any outstanding invoices. Please send us an e-mail to *** confirming the months, your ID number, bank name, street address and lastly your MTN pin number (security question).
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service and for the delayed response to your post.
We have now perused your account, we see that your delivery method for receiving invoices was not correctly set up.
We will be able to resend any outstanding invoices. Please send us an e-mail to *** confirming the months, your ID number, bank name, street address and lastly your MTN pin number (security question).
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply05 Mar 2015, 10:56
Official
Hello fruitbat,
We are truly sorry for the breakdown in service and for the delayed response to your post.
We have now perused your account, we see that your delivery method for receiving invoices was not correctly set up.
We will be able to resend any outstanding invoices. Please send us an e-mail to *** confirming the months, your ID number, bank name, street address and lastly your MTN pin number (security question).
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service and for the delayed response to your post.
We have now perused your account, we see that your delivery method for receiving invoices was not correctly set up.
We will be able to resend any outstanding invoices. Please send us an e-mail to *** confirming the months, your ID number, bank name, street address and lastly your MTN pin number (security question).
Regards
Tim
MTN Complaints Management Team: REQ:***