NM
Nomasonto M

1 reviews | Active since May 2015

02 Nov 2015, 19:30

MTN STOP *****ING MY AIRTIME

I have reported MTN last weak for *****ing airtime, they have responded in saying airtime is usuallu reserved for application running in the background. But why would they reserve so much airtime while i have data? I have turned off all the applications that uses data but whatsapp, but my airtime and data still goes un-noticed. MTN DOES NOT DESERVE OUR LOYALTY

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Nov 2015, 07:18
Official
Hello noma.moraladi,

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly be advised that I have checked on your account , airtime is not vanishing but it is used for internet connection, social network and for purchases.

Regards
Nompumelelo
REQ:***