RJ
Rezel J
1 reviews | Active since Sept 2016
11 Aug 2019, 09:13
Mtn stop ******** me!!!
Mtn stop ******** my number ***.. You have no permission to keep giving me or renewing games club **** or whatever contents in your network..your manage subscription prevention dialing is not working after i did it many times im sick about it.. Will report this to WASPA and to my lawyers.. I want my full refund!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 Aug 2019, 10:39Good day Rezel
Thank you for your post.
We are terribly sorry for the inconvenience you experienced as a result of this. We completely understand the frustration it causes. Kindly note that there are currently no active subscriptions on this number. In future please note that you can dial *155# ok on your handset and select option 1 to view or cancel any services or select option 3 to Block all 3rd party messages.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
We are terribly sorry for the inconvenience you experienced as a result of this. We completely understand the frustration it causes. Kindly note that there are currently no active subscriptions on this number. In future please note that you can dial *155# ok on your handset and select option 1 to view or cancel any services or select option 3 to Block all 3rd party messages.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply26 Aug 2019, 10:39
Official
Good day Rezel
Thank you for your post.
We are terribly sorry for the inconvenience you experienced as a result of this. We completely understand the frustration it causes. Kindly note that there are currently no active subscriptions on this number. In future please note that you can dial *155# ok on your handset and select option 1 to view or cancel any services or select option 3 to Block all 3rd party messages.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
We are terribly sorry for the inconvenience you experienced as a result of this. We completely understand the frustration it causes. Kindly note that there are currently no active subscriptions on this number. In future please note that you can dial *155# ok on your handset and select option 1 to view or cancel any services or select option 3 to Block all 3rd party messages.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,