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Amir D
1 reviews | Active since Apr 2018
03 Jan 2019, 14:58
MTN stop ignoring the issue and give some customer service. Waiting since 12 November!!
Mtn.. Stop giving me copy and paste responses stating that you will attend to my query and then pass the buck. This is not an ICASA issue, it is an MTN issue. You created the problem so resolve it. Your retentions department ignored my messages since 12th November and that is why we have this problem. Take responsibility! And stop ignoring the issue.
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MTN South Africa's replyOfficial
08 Jan 2019, 06:31Good day Amir
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply08 Jan 2019, 06:31
Official
Good day Amir
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team