MTN Stop Avoiding Your Customers

I have been trying for a month to sort out a billing issue with MTN. I have called 808 many times, with no resolution. I have been promised return calls by the credit controller department, but the person assigned to the problem is not contacting me back. I'm looking at you here Cathy. <br> <br> My out of bundle data charges were R0.84 per MB, where they should have been R0.25. Additionally, the amount of data on my bill does not correspond to the amount of data on my myMTNza app. Apart from a terse SMS claiming that the rates were checked and found correct I have had no feedback. Multiple attempts to get through to MTN's credit controllers have failed. Multiple requests for them to contact me have been ignored.<br> <br> Guys, you made a mistake somewhere on your bills, and I'm trying to get to the root of this. <br> <br> Please have the decency to contact me. My contact details are attached to this complaint.