1 reviews | Active since Mar 2009
MTn stole R85.00 from me
I had about 1gb of my monthly allocation. I thought I could save this and I bought a 14 day iGb bundle, I magine the shock when I found that they were still using my allocated data and the 14 day Gb untouched, six of the 14 days have passed and the 14 days will expire with the temporary data untouched. Surely they should use the data that is going to expire first
Thank you for your post,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your account and credited it with 1GB data.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Thank you for your post,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your account and credited it with 1GB data.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team