MTN stole R48 772.74 from my account on Good Friday

I am so livid with MTN because I must now waste my money and airtime chasing after them to stop debit orders for an account that was opened **********ly in my name. I was contacted by a consultant in Cape Town to verify my details for a cellphone contract that was **********ly opened in my name (mind you I've never used MTN as a service provider) and I told him that I have not been to Cape Town in 2 years and I have no intentions of ever having a cellphone contract. He then informed me that they will freeze the contract pending investigations. Imagine my horror when I received a notification for a debit order of R4 025.77. I contact MTN and I am told that I must go into an MTN branch to sort to this issue. I uber to MTN at the Reds Mall in Centurion and I am told that I must go to a police station to get an affidavit and come back with my ID copy in order to be assisted. I proceed to Uber to the SAPS Wierdabrug, I get the affidavit done and return to the Reds Mall where the consultant takes my information. and tells me that they will contact me pending investigation. It is Good Friday which is a public holiday today so imagine my horror when I wake up to a debit order from MTN for R48 772.74. The last debit order for R4 025.77 was stopped by my bank and by luck I had no funds in my account.This morning MTN proceeded to **********ly debit all the money that is in my account for this alleged debit order that I reported on the 5th of March 2021 as being ***** against my name. Now that they have debited all the money in y account I have no money to buy airtime to contact MTN or get to their branch to sort out this mess that they refuse to assist me with. What upsets me the most is that I would never take a cellphone contract and how on earth does an amount owing to MTN by an individual person amount to R48 772.74. My bank account is currently sitting on a negative balance because of this nonsense. They are unhelpful because it cannot be that I am experiencing an issue still with a case that I reported in February as **********. It would be absolutely unfair if I would now have to close my bank account and lose my credit history all because MTN is happy with assisting ******* to continue to people. What makes me mad is that I have never been affiliated with MTN and I must use my airtime to follow up on them. My last alternative is to post this review and open a ******** case against MTN because they are seemingly okay with this happening. Every month I must experience distress because of their negligence and that is totally unfair, I am going to the police.