MTN stole my money and still refuses to return it.

Good day,<br> <br> This issue with MTN has been ongoing for over 10 months now. Simply put, MTN did not cancel my contract at the beginning of last year, then continued charging me, and now refuses to return my due.<br> <br> I posted a Hellopeter complaint in Jan and Feb this year. This is the third one now and still no resolution. The last one was rep**** to by Siphumezo with REQ:***.<br> <br> He did say that was a credit of R523.67 on my account as well as a billing query logged for the remainder. The reference number for this billing query on the late cancellation is Reference number: *** .<br> <br> I have neither been paid the R523.67 , nor been given any feedback as to the billing query. Note that the remainder amounts to around R1350. This is no small change.<br> <br> Come on MTN. It's about time you paid back what you stole. Please let's just get this matter over and done with.