MTN stole my money and refuses to give it back!

Good day,<br> <br> I had a 24 month contract with Nashua which transferred over to MTN. This contract finished on 30 April 2015. <br> <br> I gave MTN over 3 months notice to cancel the contract as soon as the 24 months was up. This was not done.<br> <br> In MAY, I called MTN and again asked for the contract to be cancelled. Call reference number: ***.<br> I was assured that this would be done and I would not be charged any longer. Guess what?? The contract was not cancelled as requested.<br> <br> I continued trying to have the contract cancelled via email, telephonically, as well as by going into the MTN store. Reference number for email: ***4<br> <br> The contract was eventually ported onto prepaid 4 months later. I demand a refund for these 4 months of which I was forced to be on contract totally against my will, and no fault on my part. (I gave my cancellation notice well in advance)<br> <br> The worst part of this whole debacle was that I was charged Hardware fees of almost R200 a month even though the original 24 months of the contract was over. This is simply ridiculous and it totally against the CPA. <br> <br> Can someone from MTN please sort this matter out once and for all??