MTN STOLE MY MONEY

I have had enough of MTN. 2 months ago my cell phone number was ****** and transferred to someone else without my permission. After close to 2 weeks my phone number was returned without my correct data and airtime. My package was never actually restored to what it was when I lost it...the other person who was given my contract used up my data, airtime and SMS's. Fast track to today, 5 December 2018, we were checking our bank statements to find out that MTN has taken over R5000 out of our account. On top of this we were promised 1 month free of charge by Willie for the inconvenience caused which did not materialise, we paid for that. This month R5000 was taken. We are NOT impressed. MTN needs to shape up or they will be losing a valued customer. Clearly they want our money and not offer us the right service.