1 reviews | Active since May 2014
mtn stole my money
MTN again stole my money from my account,September i report them on hello peter,they bill me<br> for something they already cancelled,after i report them on hello peter the manager phone me,after she explain to these stupid people the contract has been cancelled less then 24 hrs,they promise they will pay back my money,that was end August 2015,September 2015 same story,I went to the branch at Knysna<br> a very nice person assist me,he also could not understand why they still deduct money from my account.I went to my bank reverse my money.Just when i thought my night mare is over i have only one contrct with mtn witch is R299.00 per month they deduct R939-31 ( mtn sp *** ) 26 October 2015. Mtn put it on paper the problem is solved.If there is still a sober person alive please explain to me why ?
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I tried calling you but there was no answer, your contract on 73****952 is not cancelled but there was an upgrade done on 26-10-2015 , if you didn't request for that upgrade kindly contact 808 from your contract phone.That is the only number active on your contract account.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I tried calling you but there was no answer, your contract on 73****952 is not cancelled but there was an upgrade done on 26-10-2015 , if you didn't request for that upgrade kindly contact 808 from your contract phone.That is the only number active on your contract account.
Regards
Nompumelelo
REQ:***