1 reviews | Active since Oct 2016

11 Nov 2017, 18:08

MTN STOLE MY DATA AGAIN AND AGAIN!

I bought weekly 100MB this morning around 8am - 9am and by 18:00 it is depleted. I called the call center and spoke to Jabulile/Sijabulile and she told me I was on the internet the whole day which isn't true. I have restricted background data usage on all my apps because my data keeps disappearing, and still it disappears! MTN takes advantage of it's users because we do not have access to it's system, but i know that internet service provider can see all my internet activities. But because my data was ****** they can't see them! how convenient right? I want answers and i demand my data bac****!

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Replies (1)
's update12 Nov 2017, 10:03
Reviewer Update
Hi Alice I still say MTN *****s from us, and this is based on the following: - According to Jabulile/Sijabulile i did not logout of the internet (THIS DOES NOT EVEN MAKE SENSE BY THE WAY). How do you logout of the internet? I use an app to access the internet and this app was not running yesterday. - You seem to blame Gameloft. I searched what is gameloft and it turns out to be a video game company, I do not play any video games. - This happens all the time, I always have to buy 'all net' minutes every time i need to make phone calls because MTN *****s my airtime, and i have reported this previously and i was told it is because it's used for DATA. How can airtime be used for DATA when i have DATA? I demand an accurate explanation and I DEMAND MY DATA BACK!