MTN STOLE AIRTIME WORTH R189

MTN stole my airtime R90 and data bundles R99 bought between 17 and 18 September 2020 respectively. I enquired on the 17/09/2020 and almost every 48hrs after that since I was told query would be resolved in 48hrs. Today is day 12, query has not been resolved but instead sent from pillar to post... instead of solving the problem, your employees were discrediting each other about how the other agent did a wrong thing by sending my query to a wrong department. Today I spoke to Asanda who gave me the number 1555(that does not work) and today given an email address I don't even know if it exists or will work. I have sent an email to it and will await response. 1. Ref*** converted R99 airtime to data bundles and it dissipated without having used it, this was also confirmed by your call center agent. 2. Ref *** From the R100 airtime, I only used R10. You claimed I activated an auto bundle that I know for a fact that I did not do.

MTN just sort this out bring back my airtime, and let this matter to sorted. the reference numbers should link you to my number, so I do not expect you to want my number in this platform.