MTN STINKS

I think MTN stinks. They do not worry about their customers and only want to make and take money from their customers. I request a copy of a call, then they told me their terms and conditions are they will send the recording to a store and I have to listen to the call at the store. When I ask for the terms and conditions, I was referred to legal department where nobody answered the call and just say the voicebox is full good by. THAT IS CUSTOMER SERVICES TO THE ATMOST- IT STINKS. Unforgunately the know it is a mission to change networks because they are all the same. MONOPOLY