MTN STINKS!

<p>I am sick and tired of MTN. The pathetic customer service and general incompetence is of such a magnitude that it belies belief! I had to PAY for a SMS to unsubscribe from irritating and intrusive marketing. On 23/12/2016 at 12:33 I received a SMS saying “Thank you, you have been successfully removed from MTN’s marketing list”.</p> <p>On 29/12/2016 at 19:22 I received ANOTHER marketing SMS. On 30/12/2016 at 14:50 I received YET ANOTHER marketing SMS. It deems mentioning that I am on the National Database to not receive unsolicited “offers”. In spite of all the above MTN fails to cease and desist with this harassment!</p> <p> It is exactly this kind of lousy service that compelled me to enquire about terminating my contract early and migrate to a service provider that provides service. This request, made on 9/12/2016 has still not been dealt with satisfactorily. It is sad when a customer of 15 years has to go to these lengths. E-mails and several calls to customer services does not help.</p> <p> </p> <p> </p>