MTN - Still ZERO feedback - ZERO effort to resolve ongoing issues.

What a joke this has become (dealing with MTN). So it is almost 2 weeks now and still no joy. I have called daily since last week Monday, visited the MTN store in Menlyn Maine twice, matter got escalated to "Technical", received reference numbers and guess what: NO ONE CALLS BACK. EVERY-TIME I CALL I HAVE TO EXPLAIN THE WHOLE STORY AGAIN, GET TRANSFERRED TO THE SAME DEPARTMENTS DOING THE SAME THINGS WITH NO DIFFERENT RESULT. EXPLAINING that we went through the same processes changes nothing. The consultants simply does not listen, and the supervisors clearly does not know how to escalate this problem properly. In a nutshell. The data share function is activated on the contract. The data share numbers are added on the system. MTN can see that the numbers are added on their side. The one works, the other does not. MTN has absolutely failed to deliver. The contract was SIGNED only because of this share function. So MTN, PLEASE get this to work properly on both the shared numbers, or cancel my contract without penalties PLUS refund me for this month due to not delivering what I am paying for. As simpel as that. AND STOP REPLYING IN PRIVATE. CONSUMERS has the RIGHT to know the whole story so stop apologising in "private". Rather fix your mess!