MTN STILL THERE ?

My Company agreed to take over my private account as a bussiness account. The necessary documentation was e-mailed to Victoria on 7 October 2015 with a request for linking my account as a bussiness account. Victoria only responded on 23 November 2015 in response to a follow up cal from our office. She confirmed via e-mail stating: \ Kindly note that the User is linked to Account A***"and also stated: \""The line was not transferred in time for the October billing therefore a Journal will be processed to credit the user for the allowance not receive d for the October 2014 Invoice\"". Further calls to MTN revealed that this was not done and I spoke to Victoria again (after eventually getting an answer on her phone!) I was promised an e-mail from her"