EZ
Eshazear Z

1 reviews | Active since Sept 2012

26 May 2016, 22:28

Mtn still spamming relentlessly

MTN is still spamming despite dozens of complaints, and non-action to fix their spam. Constantly getting "buy Rx airtime and get x MB free" - I don't want to see any of that. ever.

0
Replies (2)
MTN South Africa
MTN South Africa's reply30 May 2016, 13:08
Official

Good Day Eshazear,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that you have been opted out of marketing promotional messages. Please note that you may also use the following USSD string *130*603#ok to cancel promotional messages received after recharging.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,

Zukiswa

REQ:***

EZ
Eshazear Z's update30 May 2016, 22:52
Reviewer Update
no, that is just another USSD for more promotions. see web page http://www.mtnblog.co.za/mtn-wow-1/ I need a global opt-out code. MTN doesn't want to provide it on purpose because they WANT and FORCE all their customer to receive spam. I hate you MTN.