MTN STILL OWE ME MONEY

Item: MTN South Africa
Rating: 2
Author: Gysbert B

I was with MTN, but I am not with MTN anymore, but they deducted money from my account up to last month... Every time I call 083 173 customer centre they tell me they will pay my money back into my account, but this never happen, therefor I am on Hello Peter again... I will not stop this, because I want my money back with 23% interest because that is what they owe me... I am with Vodacom now, but the number I used on MTN was ***.<br> <br> PLEASE CALL ME OR MAIL ME TO SORT THIS OUT!

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

03 Feb 2016, 14:48

Hello Burretjie,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Billing department for assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

MTN South Africa's reply03 Feb 2016, 14:48

Official