MTN still not responsive
<p>I have had to post another review in the hope of getting a response regarding the status of my phone?!</p>
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MTN South Africa's replyOfficial
20 Jul 2016, 08:40Good day Leila,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
MTN South Africa's reply20 Jul 2016, 08:40
Official
Good day Leila,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
's updateReviewer Update
20 Jul 2016, 09:08Please can I have someone's direct details to follow up with? Why all the cloak and daggers?
's update20 Jul 2016, 09:08
Reviewer Update
Please can I have someone's direct details to follow up with? Why all the cloak and daggers?