CP
Charles P
1 reviews | Active since Feb 2015
14 Mar 2015, 21:05
MTN still not delivering. Now I have ZERO data
MTN have now removed all data from my modem. I have ZERO data available.<br> HO claims there is plenty of data there, but the fact remains that I cannot access the internet.<br> I purchased a new once of data bundle this morning, just so that I can continue serving my customers.<br> I am really totally disenchanted with MTN as all their promises have come to nought.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Mar 2015, 16:20Hello charles101143,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is data available to use on your modem. To check your data balance and retrieve any other information you can log onto MTN active
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is data available to use on your modem. To check your data balance and retrieve any other information you can log onto MTN active
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply18 Mar 2015, 16:20
Official
Hello charles101143,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is data available to use on your modem. To check your data balance and retrieve any other information you can log onto MTN active
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is data available to use on your modem. To check your data balance and retrieve any other information you can log onto MTN active
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***