1 reviews | Active since Jul 2015
MTN still no response even after providing info
As per VVM attonerys who is collecting the full amount of now R9536.00, as I needed to pay up the arrears in full before November 2015 although they only contacted me in July. I am still awaiting feedback with proof of my sites visited and from what location they were being visited from. i was contacted on fb after complaining by MTN social media team on 31 August 2015 of which particular months I was referring to which I supp****. It has now gone quiet. This is the exact response I was getting when I started questioning the billing last year getting told various \I'll get back to you details". I have had a contract for almost 9 years-sad that it has to end this way!! Strange that so many of us are experiencing similar queries over different networks?? """
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the billing department to see if they can assist with the URL report for August 2014 for cell ***.
Please allow +- 7 working days for the URL report to be send to you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the billing department to see if they can assist with the URL report for August 2014 for cell ***.
Please allow +- 7 working days for the URL report to be send to you.
Kind Regards,
Alice van der Merwe
***
