MTN STILL *******LY RENEWING MY CONTRACT AFTER GIVING REASONABLE NOTICE TO CANCEL.

I have notified MTN on 05 August of the following: 1. That I will not be renewing my contract which terminated on 23 July 2020 2. That they are NOT authorised to renew my contract on a month-to-month basis. 3. That I am CANCELLING my debit order. MTN sent me a confirmation e-mail that they have received my e-mail TWICE.

On 01 September 2020 I received an unauthorised debit order from MTN on my account and had to reverse it. On 04 September 2020 I contacted MTN to find out why I am still receiving a debit order for a contract I cancelled. the contract was still not cancelled on their side. Today I receive a payment reminder that I must pay MTN. I contacted MTN only to find out my contract was only cancelled on the 03r of September 2020. After trying to cancel my contract for more than a month now MTN is making it so difficult to do so. This is downright unacceptable!