MTN Still Ghosting

If i could give rating lower than 1 I would. I left MTN over 10 years ago because of their horrible customer service, its sad to experience that nothing has changed... AT ALL. You still have people at the call centre telling you different versions of what the process of get something out of MTN is and the Retentions department is STILL the definition of GHOSTING! I was on hold for an 1hr not one person picked up my call. I have had my new contract for less than a week but i have to cancel because i was given a data sim that i cannot use because my area doesn't have coverage and i ASKED for confirmation. I was told i was getting a 100 LTE sim but instead i got a myMTN @ Home 30GB Fixed LTE with "70000" promo deals which allegedly make up the 100GB Anytime and Night data. Can a girl just get out of a contract.