MTN Still does not get it: NO MEANS NO!!!!!

The first part was a LOOOOONG story, posted about 10 days ago on this site, about MTN renewing a contract that I did not want to renew. Willem Jnr Loots promised, via this site, to follow up. Here is the sequel:

Look what happened!!!! In spite of the numerous attempts to resolve this issue, as outliend above, I have NOT heard from Willem Jnr Loots who promised on this page to look into the matter. I have also NOT heard from anybody at the help desk, in spite of numerous requests on the day the problem occurred. What MTN did do, out of the goodness of their hearts, is to SEND ME A NOTICE OF RENEWAL. They seem very excited about it. I am not. NO MEANS NO!!!!!!!!!!! WILLEM - PLEASE FOLLOW UP!!!!!!!

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