1 reviews | Active since Jan 2016
MTN still cant do it!!! *******
I have given you over to my lawyers this morning. I will be charging you with THEFT!<br> Mncedisi did contact me on the 8th of March but could not sort my account out or stop my debit order as requested. He did recognize that my account has been incorrectly debited for 2 months (now 3). He would keep me up to date with the progress... 3 week still nothing. I will gladly stop any action if you contact me by tomorrow 10:00 with my account rectified (correctly) and give me my full and final amount to close this account! You will forfeit 30 days I will not pay for another month!<br> <br> Here are reference numbers if it means anything.<br> Zukiswa REQ:*** Nompumelelo REQ:*** / REQ:***<br> <br> MTN has poor management that cannot step up to the plate. Please do not bother to give me more ref numbers or a response on Hello Peter, it does not mean anything, do what I asked. Does the customer not come first! Just sort my account out and call me tomorrow!
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We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
