MF
Marlene F

1 reviews | Active since Mar 2009

01 Jul 2015, 12:59

MTN STILL CANNOT GET SIMPLE REQUEST RIGHT

THIS IS THE LAST TIME I AM ASKING - <br> <br> EVEN AFTER 6 EMAILS TO MTN - TWO SENT TO HELLO PETER AND YOU STILL DO NOT GET WHAT I HAVE REQUESTED.<br> <br> BACK DATED STATEMENTS TO - JANUARY 2015 TO CURRENT<br> <br> I DON'T HAVE ANY OF THE OTHER 11 OFFICIAL LANGUAGES IN MY VOCABULARY OTHERWISE I WOULD HAVE SENT THIS EMAIL IN EACH AND EVERY LANGUAGE UNTIL SOMEONE GETS IT RIGHT AND ACTUALLY DOES WHAT HAS BEEN REQUESTED.<br> <br> MTN ACCOUNTS (Documents) - A***<br> MTN ACCOUNTS (Documents) - Z*** <br> <br> SEND MY ACCOUNTS TO [Email Removed]<br> <br> <br> [Email Removed] <br> [Email Removed] <br> [Email Removed] <br> [Email Removed] <br> <br> HOW MANY TIMES MUST I SAY: - EMAIL IT TO [Email Removed] <br> <br> <br> SEE EMAIL BELOW:::<br> -----Original Message-----<br> From: Marlene Ferreira [Email Removed] <br> Sent: 17 June 2015 02:17 PM<br> To: [Email Removed]<br> Subject: RE: FW: *** - Z*** - STATEMENTS &amp

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Replies (1)
MTN South Africa
MTN South Africa's reply16 Jul 2015, 15:18
Official
Hello shoo,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that a request has been sent for the requested statements to be sent to you. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Thank you
Wenzile Masina
REQ:***

Best regards,