1 reviews | Active since Mar 2023
MTN *****STERS
I have been with MTN ever since buying my first phone in the early 2000s, but since the beginning of April (this month) they have been nothing but ****mers and their services and communication has been nothing but pathetic. After agreeing on a month to month contract from Dec 2024 ( after my two year contract ended) they told me I would be paying R142.00 pm only. Come April my services got suspended. When I enquire I'm told I'm owing R280 and my account is with their legal department. When I email this legal department I'm told it's costs incurred for extra time etc. I was never told this and for them not to communicate it with me on time so that I make payment was utterly ridiculous. When I needed to pay the R280 I was now told I'm owing R333.00 but I have not been using their network cause my service has been suspended the whole month. How is that even possible???!! I have paid only the R280 and demanded they open my services and cancel any contract in place related to my number. What a poor and dissapointing service after being a loyal customer for so long. I'm disgusted and want nothing to do with their network. If you are using MTN, be warned of their ****ming ways!!
