MTN Steels from it's customers

A while back I requested the manager of MTN Cresta to cap 3 off my data accounts. He told me that all 3 data lines has been capped. End of the next month I get a bill for R16000. For reading e-mails??? I logged a query on 09/09. Informing Tonge, the manager of the Cresta store, that I want an answer within 2 days. End of the last month I pay R1200 more than my billed account. But MTN still cuts of my phone line. My main means of communications to do my work. Today, 15/09, I go into a store again to follow up on the query. But MTN can't give me an answer and refuse to switch my phone line back on. Because of an outstanding account which they cannot give me feedback on. In the mean time I am unable to do my work. I speak to someone at the call centre, Bongani Mdluli. He refuses to put me through to a supervisor or manager who can assist me. And he is so arrogant. Interrupts me while I am talking. And no willing to help me out. I strongly advise people to stay away from MTN. They are obviously here to take money from their loyal 16yr old customers