MTN *****s you money with *****

MTN stole my bank account details, loaded it on one of their clients profiles, then when I stopped the debit order they started sending me blacklisting notices. I opened 12 complaints, they called me 3 times and said they would fix it. MTN's banking dept called to refund the money taken incorrectly, but nothing has changed! Their actual client made contact with me and went to MTN to fix this. MTN WOULD NOT give her a copy of her contract to show that they messed up as she gave them all her banking details correctly, and they did not fix it. We had to present both our ID's, our bank statement, resident proof and a SAPS affidavits for MTN to fix THEIR mistake, and 10months down they still send me notices. I don't know who to contact anymore, as noone at MTN seems capable of doing the basics of their jobs. My advise to anyone thinking of joining MTN, don't. Rather pay the 5c more at Vodacom and save yourself from the thrives MTN are.