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gerard H
1 reviews | Active since Aug 2011
30 Dec 2015, 09:27
MTN *****S FROM SA TO PAY NIGERIA FINE
4 months ago I put a complaint on helopeter that MTN has taken it upon themselves to renew our Nashua contract without our concent. We had a contract with Nashua never with MTN. MTN promised to follow up and nobody came back to me now we received a lawyers letter for services we never received from MTN but we are billed for it. is this daylite ******* to help pay MTN Nigerias fine?
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MTN South Africa's replyOfficial
02 Jan 2016, 08:19Hello gerarrd ,
Thank you for your post.
Kindly be advised that I cannot pick up any record with the id number that is provided and there is no active contract on the cell phone number provided as well. Kindly contact *** (chargeable) and have your number in question when calling them and they will open a *****ulant query for you and please have your clear recent certified id copy and make an affidavit stating that you never upgraded your contract and they will give you an email adress to email it.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.
Kindly be advised that I cannot pick up any record with the id number that is provided and there is no active contract on the cell phone number provided as well. Kindly contact *** (chargeable) and have your number in question when calling them and they will open a *****ulant query for you and please have your clear recent certified id copy and make an affidavit stating that you never upgraded your contract and they will give you an email adress to email it.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply02 Jan 2016, 08:19
Official
Hello gerarrd ,
Thank you for your post.
Kindly be advised that I cannot pick up any record with the id number that is provided and there is no active contract on the cell phone number provided as well. Kindly contact *** (chargeable) and have your number in question when calling them and they will open a *****ulant query for you and please have your clear recent certified id copy and make an affidavit stating that you never upgraded your contract and they will give you an email adress to email it.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.
Kindly be advised that I cannot pick up any record with the id number that is provided and there is no active contract on the cell phone number provided as well. Kindly contact *** (chargeable) and have your number in question when calling them and they will open a *****ulant query for you and please have your clear recent certified id copy and make an affidavit stating that you never upgraded your contract and they will give you an email adress to email it.
Kind Regards
Nompumelelo
REQ:***