1 reviews | Active since Sept 2013
MTN *****s from its clients
Every month I get told my data has run out but when I check I still have data left.<br> Today my Whatsap and internet access was cut off as they said my data was finished<br> I checked and still have 435 mb left<br> I bought 100 mb but it will still not give me access<br> When I contact *141# it tells me I have 435 mb data left and to call *141*1# for details<br> When I try to access through the *141* 1# number it opens but when I try to check anything it cuts me off and tells the number is wrong and I should call *141*1#.<br> This has been going on for months and my local MTN shop can also not get any sense out of them<br> This company is impossible to get hold of. When you call you get passed around from one extension to another and eventually get hanging for another extension that never answers.<br> SO YOU START ALL OVER AGAIN AND THE SAME THING HAPPENS.<br> Is there any way I can talk to somebody at MTN who actually knows what goes on and whose job description doesn't say to frustrate their customers .<br>
Good Day Al
Thank you for your post.
We apologise for the delayed response and for any inconvenience this may have caused.
As per our records the matter was resolved, we are glad that we could serve you.
Kind regards,
Zukiswa
REQ: **********
Best regards,
Good Day Al
Thank you for your post.
We apologise for the delayed response and for any inconvenience this may have caused.
As per our records the matter was resolved, we are glad that we could serve you.
Kind regards,
Zukiswa
REQ: **********
Best regards,
