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katija S

1 reviews | Active since Jun 2013

17 Jun 2020, 09:58

MTN *****S FROM CUSTOMERS

Once again MTN has proved they do not have customer satisfaction as a priority. Over charging customers and changing contracts is what MTN does without informing customers. I have been overcharged so many times it is absolutely shocking. I have to keep calling the call center to speak to *********** consultants that do not know what they are doing. I am put on hold for long periods of time with no joy. Consultants can not calculate costing that's on their system. Now I do not receive my data and when I call the consultants transfer me to 3 different departments. And they still can not give me the correct information. Absolutely pathetic service and day light ******* from MTN

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