MTN *****s DATA of R60,

Item: MTN South Africa
Rating: 1
Author: Ntombikayise B

MTN did it again, they *****s my data, i bought a data of R60 by 11 April. when i woke up on the next day the day is not there... i phoned their customer care and the lady told me that its because of Applications that are running on my phone. ****

I would really appreciate someone from MTN helping me resolve this issue.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

16 Apr 2019, 09:52

Good day Ntombikayise,

Thank you for your post.

Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail. Please provide us with the number that the airtime was loaded on as there are no records for the number provided.
Warm Regards,Zanele MazibukoComplaints Management Team

MTN South Africa's reply16 Apr 2019, 09:52

Official

Ntombikayise B's updateReviewer Update

17 Apr 2019, 10:36

Dear Zanele, Apology Accepted Kindly reached me on my MTN cellphone number ********** Regards, Ntombi Binza

Ntombikayise B's update17 Apr 2019, 10:36

Reviewer Update

Dear Zanele, Apology Accepted Kindly reached me on my MTN cellphone number ********** Regards, Ntombi Binza