MTN *****S DATA
<p>At 23:47 last night(11/07/17) I checked my data balance because I am due for credit on the 12th of each month. The balance of data was 227mb, I was happy that I managed to survive the month not needing to top up my data! At 23:55 I tried to access Facebook and could not connect, when I checked on my balance, it showed 4kb of data!!!!! *** MTN, you *******!! Not the first time either, I've been in to the store but they just deny all of what you are saying, really had enough of this ****************, we pay monthly in full but we don't get the full amount we are paying for!</p>
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MTN South Africa's replyOfficial
13 Jul 2017, 22:03Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have evaluated your number *** and picked up that at 23:42 there was internet connection that took 226.960 MB and you were left with a balance 4kb.
regards
mike
Complaints Management Team
Reference Number: ***8
Best regards,
MTN South Africa's reply13 Jul 2017, 22:03
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have evaluated your number *** and picked up that at 23:42 there was internet connection that took 226.960 MB and you were left with a balance 4kb.
regards
mike
Complaints Management Team
Reference Number: ***8
Best regards,