RB
Rensia B
1 reviews | Active since Sept 2016
14 Sept 2016, 11:11
MTN *****S DATA
<p> This morning I received the monthly sms of my contract that I was credited with minutes,sms & data. When I checked my balances, everything except my data showed. I have Wifi access at home and on office. There is no way that I could have used 1GB's of data in such a short period of time. This is UNACCEPTABLE and I wish I have never upgraded with MTN. This is the second month that this is happening!!!! I didn't even wanted to pick a star rating, MTN is the worst service provider ever!!!! Terrible doesn't describe their services and product!</p>
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MTN South Africa's replyOfficial
14 Sept 2016, 21:48Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2016, 21:48
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,